Welcome to Radish! Use this guide to familiarize yourself with building your menu in the BackOffice (backend) and preview what it will look like in the Register (frontend) before onboarding or installing equipment.
Table of Contents
- Step 1: We create your account.
- Step 2: Receive the welcome email.
- Step 3: Log into the BackOffice.
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Step 4: Launch the web-based version of Register.
- Part I: Launch the web-based version of the Register.
- Part II: Complete the Setup Wizard.
- Part III: Open a Drawer.
- Step 5: Build your menu in the BackOffice.
Step 1: We create your account.
An Account Specialist will contact you to get the basic information required to create your account, such as your email address, desired password, location and device name, number of registers, etc. Once we have the information, we will create an account for you.
Step 2: Receive the welcome email.
Once the account is created, you will receive a welcome email that includes the username and password to your account and links to the support articles in our knowledge base. If you landed on this article from the link in the welcome email, proceed to step 3.
Step 3: Log into the BackOffice.
Open a new tab and navigate to www.dashboard.getradish.com. Log into the BackOffice using the username and password in the welcome email. You will use the BackOffice to build your menu at this stage, including creating categories, modifier sets, and items. In addition to managing your menu, the BackOffice is where you can add/remove employees, manage timecards, view sales reports, and much more. We cover this in various articles and video tutorials in the BackOffice section of the knowledge base.
If it's your first time accessing the BackOffice to build your menu, we suggest you start with the following article: Intro to Item/Menu Management.
Step 4: Launch the web-based version of the Register.
We provide you with access to a front-office (Register) account, which simplifies the process of building out your menu by allowing you to preview the menu's layout on the Register. The system is designed to work only on approved hardware. As such, the Register may appear slightly different when previewed in the web browser since the display settings on your computer are likely different than the Registers (1920 x 1080).
Part I: Launch the web-based version of the Register.
Open a new tab in your browser and go to www.demo.getradish.com. This will take you to the Setup Wizard.
Part II: Complete the Setup Wizard.
The first step in the Setup Wizard is to enter your username and password (same as the Dashboard) and click Continue.
The next step in the Setup Wizard is to select your Location. This system will automatically populate the location we used to create your account. Click Select Location.
The third and final step is to select a Device. Like step 2, the Setup Wizard will automatically populate the Device we used to set up your account. Click Finish Setup to complete the Setup Wizard.
Check out the Complete the Setup Wizard article for detailed, step-by-step instructions on completing the setup wizard.
Part III: Open a Drawer.
After completing the Setup Wizard, you will land on the default Login Screen. Since this is your first time logging in, you must open a drawer. Enter the PIN "1111" and click Open Drawer.
Since this Register is used solely to preview your menu, you don't need to enter an opening amount. Click Open to open the cash drawer with a value of $0.00.
Congratulations, you are now previewing the web-based version of the Parse Register.
Step 5: Build your menu in the BackOffice.
You can now go ahead and build your menu in the BackOffice. By having both tabs open, you can preview the Register to ensure it matches how you want it to appear on the terminal. You will need to sync the Register after you make a change in the BackOffice.
To perform a cloud sync, click the hamburger menu icon in the Register screen's top-left corner and click Cloud Sync from the fly-out menu.