To reprint a receipt for an order that was performed on the active drawer:
- Tap the Orders tab located in the top menu bar.
- Based on the status of the order (unpaid or paid), tap on Open or Completed from the left side navigation menu, or if reprinting a voided transaction, tap Voids.
- Locate the order and tap the View Order button.
- Tap the Overflow Menu (three vertical dots in the top right of the Orders card.
- Tap the Print Receipt button (for Open orders) or Reprint Receipt (for Completed orders).
- If you are reprinting a receipt for a completed transaction, select which type of receipt you want to print. The options include the Order Receipt, Kitchen Ticket, or Payment Receipt (Ticket X-X).
- Tap Print.